FAQ

Frequently asked questions about the platform

Do you offer a free trial?

Yes! Every new ClerkIQ team gets 30 free trial credits to process bank statement pages. No credit card required to get started, and you get full access to all features immediately.

Are there any monthly subscription fees?

No! ClerkIQ has no monthly or annual subscription fees. You only pay for the bank statement pages you process using our simple credit system.

Where can I find my invoices?

You can access your invoices by clicking on 'Visit Billing Portal' on the billing page. Scroll down to view your invoice history where you can download them.

What payment methods do you accept?

We accept credit and debit cards through Stripe. All payments are processed in South African Rand (ZAR).

How do I purchase more page credits?

You can purchase additional page credits anytime from the billing section in your dashboard. Choose from our credit bundles ranging from 50 to 1,000 pages, with better per-page pricing for larger bundles.

Do my credits expire?

No! All credits (both trial and purchased) never expire. You can use them whenever you need to process bank statements.

What features do I get access to?

You get full access to all ClerkIQ features including 99% AI-powered extraction accuracy, side-by-side verification, email-to-CSV processing, 12-month statement history, and all advanced reconciliation tools.
If you have any questions, please contact us